Terms And Conditions

Terms & Conditions

FORAN (PRIVATE) LIMITED
Version 1.2
Last Updated: 17th June 2025


Legal Notice

This electronic record is published in accordance with the applicable provisions of the Electronic Transactions Ordinance, 2002, the Prevention of Electronic Crimes Act, 2016, and other relevant laws of Pakistan. This record does not require physical or digital signatures.


1. Overview

1.1. The website [insert official website] and mobile application “FORAN” (collectively, the “Platform”) are operated and managed by FORAN (PRIVATE) LIMITED, a company incorporated under the Companies Act, 2017 of Pakistan, with its registered office at [Insert Address].
1.2. These Terms of Use (“Terms”) govern your access to and use of the Platform. The terms “FORAN,” “We,” “Us,” or “Our” refer to FORAN (PRIVATE) LIMITED. The terms “You,” “Your,” or “User” refer to the individual or legal entity accessing the Platform.
1.3. By using or accessing the Platform, you agree to be bound by these Terms, our Privacy Policy, and all applicable laws of Pakistan. If you do not agree, you must immediately discontinue use.
1.4. FORAN reserves the right to update these Terms periodically. Continued use implies acceptance of modifications.


2. Services and Access

2.1. FORAN facilitates transactions between sellers and buyers. We do not own, sell, or control listed goods/services unless expressly stated.
2.2. You are granted a limited, non-exclusive, non-transferable, and revocable license to use the Platform for lawful purposes, including browsing and purchasing.
2.3. Commercial exploitation or unauthorized distribution of Platform content is strictly prohibited without written consent.
2.4. Availability of services is not guaranteed in all areas and may be restricted or discontinued without notice.


3. User Eligibility

3.1. You must be at least 18 years old (or the age of majority under applicable law) to register independently. Users under 18 may use the Platform only with parental or guardian involvement.
3.2. You must not engage in discriminatory, abusive, fraudulent, or unlawful conduct while using the Platform.


4. User Account and Security

4.1. To access services, you must register and maintain an account with accurate, complete, and updated information.
4.2. You are responsible for maintaining confidentiality of your login credentials and for all activity under your account.


5. Payments and Transactions

5.1. Payment methods may include credit/debit cards, mobile wallets, bank transfers, or cash on delivery (CoD)—subject to availability.
5.2. Payments are processed via third-party services. FORAN is not liable for failed or fraudulent transactions. Payment data is handled in compliance with local laws and our Privacy Policy.


6. Pricing and Orders

6.1. Prices are set by sellers and may change. Applicable taxes and fees are disclosed at checkout.
6.2. FORAN does not guarantee price accuracy and may cancel orders due to typographical or pricing errors.


7. Delivery and Returns

7.1. Delivery timelines are estimates and may vary due to unforeseen circumstances.
7.2. Returns/exchanges are governed by our Return and Refund Policy, available on the Platform.
7.3. Delivery may be refused if:

  • The address is incorrect/incomplete

  • CoD payment is not made

  • Age-restricted items are ordered without valid ID


8. Prohibited Conduct

You agree not to:

  • Use the Platform for unlawful purposes

  • Upload/transmit malicious software

  • Impersonate others

  • Infringe intellectual property rights

  • Collect data without authorization (e.g., scraping)

  • Publish defamatory or illegal content (under PECA 2016 or other laws)


9. Intellectual Property

All content, logos, software, designs, and trademarks on the Platform are owned by FORAN or licensed to us. Unauthorized use may result in legal action.


10. Limitation of Liability

The Platform is provided “as-is”. FORAN makes no guarantees regarding uninterrupted or error-free access. To the extent permitted by law, FORAN is not liable for any direct, indirect, incidental, or consequential damages from Platform use.


11. Indemnity

You agree to indemnify and hold harmless FORAN, its directors, affiliates, and employees from any claims, liabilities, or expenses resulting from:

  • Your misuse of the Platform

  • Violation of these Terms or laws

  • Infringement of any third-party rights


12. Suspension or Termination

We reserve the right to:

  • Suspend/terminate your account for violations

  • Restrict Platform access due to fraud or illegal activity


13. Governing Law and Dispute Resolution

These Terms are governed by the laws of Pakistan. Any dispute will be subject to the exclusive jurisdiction of the courts in Karachi, unless otherwise required under mandatory law.


14. Grievance Redressal

FORAN has appointed a Grievance Officer under PECA 2016:

Grievance Officer
📧 Email: contact@forandelivery.com
🕒 Hours: Monday to Saturday, 9:00 AM – 6:00 PM


15. Miscellaneous

  • Force Majeure: FORAN is not liable for delays/failures due to uncontrollable events (e.g., natural disasters, strikes, cyber-attacks).

  • Entire Agreement: These Terms and the Privacy Policy form the complete agreement between you and FORAN.

  • Amendments: FORAN may modify these Terms at any time. Continued use implies acceptance.

  • Severability: If any clause is invalid or unenforceable, the remaining provisions will still apply.